Where is Net & Tiedy based?
In Geneva, Switzerland.
Where are your ties produced?
In Lyon, France.
Is there a possibility to buy your ties in a physical boutique ?
As of today, we only sell online on our corporate website.
What are the details of your ties?
- Size: 147 cm
- Width: 7 cm
- 100% silk
- Dry clean
- Made in France
PAYMENT, SHIPMENT & ORDER
What are the means of payment?
Accepted payment : Visa, Mastercard, American Express, Apple Pay, Paypal.
What are the shipping fees from Net & Tiedy?
Regardless of your country, there is no delivery fees from Net & Tiedy.
Our price (79 CHF per tie) do not include the national taxes or customs duties. Depending on the country where you live, your local customs office may apply additional fees, such as import fees, declaration fees, customs fees or value added tax. All costs required for customs clearance are the sole responsibility of the customer. A customs officer may delay the delivery. For more information on customs, duties, taxes and other import charges, please contact your local customs office.
Most of the time, the local customs do not charge any additional charges.
What happens once I confirm my order?
You will first receive an email confirming your orders and your personal details (Name, address, order etc.).
A second email will follow once we have prepared, packed and send your product to your delivery address.
What delivery time should I expect?
The delivery time in Switzerland is usually 2-3 business days.
The international delivery time may increase for international orders. Our team will keep you updated should you expect an additional delay.
What should I do in case of issue with my order (wrong order, wrong quatity, defective product etc.)?
In case of further questions or queries, do not hesitate to contact us via our contact page.